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GOOD NEIGHBOUR PROJECT
"The best of people are those who are most beneficial to mankind"
FREQUENTLY ASKED QUESTIONS
seRVICES
You qualify for the Good Neighbour Project if you belong to one of the following categories and do not have any support
- Elderly
-Immunocompromised
-Single Parent
-Pregnant Persons
- Person with a Disability (visible/invisible)
You can pay for your groceries via
- E-transfer
- Cash
- Cheque
- Gift Cards
There are a variety of opportunities available with the Good Neighbour Project
Yes, you are able to submit a request on behalf of someone you know who is unable to do so themselves.
It can take 48 hours for a requester to be connected with a volunteer.
Yes, you may request the same volunteer but it is not guaranteed that the same volunteer will always be available.
Volunteers should only be going to 1 store in order to limit the possibility of contagion.
In order to maintain physical distancing, the volunteer will not be bringing grocery items inside unless there is an accessibility issue. And in these cases, our volunteers will still follow guidelines for physical distancing.
The following payment methods are allowed:
-E-Transfer
-Cash
-Cheque
Yes, our hotline call takers will take down the information of the individual paying on your behalf.
No, we do not guarantee that volunteers can shop at specific stores.
VOLUNTEERS
Volunteers can be matched with the same requester. However, for safety purposes, all subsequent requests must be submitted through the hotline.
Yes, that is possible. Please ensure you are not spreading yourself too thin because there will be other volunteers who can assist as well!
Please inform your hotline coordinator as soon as possible to inform them that you cannot go through the request.
That is okay. We understand that not everything will be in stock. We can only ask volunteers to purchase whatever is possible.
Volunteers are expected to complete the requests within 24-48 hours once they have been assigned to them.
Please click on the topics on the right-hand side of our Facebook group to see requests based on area
We cover this information in our Volunteer Delivery Guideline. Please ensure you read this before you complete any delivery that you have been assigned.
Volunteers can get involved by completing delivery requests that come in through our hotline, assist with our outreach efforts or become one of our hotline call takers. Please stay connected with our various volunteer opportunities by joining our Facebook group: Good Neighbour Project
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